Archive | October, 2015

Why Marketeres Are Investing in Digital Hieroglyphics – Emojis

Ford, Domino’s, Dell, Others Work to Translate the Language of Emojis

Dell employed them for back-to-school marketing, Ford used them to promote its latest Focus model, and Domino’s has invested in them to revolutionize its pizza-ordering process. Emojis are transforming digital communication, but beyond occasionally measuring engagement with their own branded digital hieroglyphics, marketers still haven’t determined how best to gauge emojis as part of the larger social media conversation.

When Ford Motor Co. ran a branded emoji campaign in conjunction with mobile platform Swyft Media, the automaker generated 25,000 downloads of its Ford Focus digital stickers each day for 10 days in September. Those downloads led to 40,000 shares of those branded images via messaging platforms each day, totaling more than 1 million impressions, according to Swyft. The stickers, which can be shared in apps including Facebook Messenger and Twitter, feature images of Ford Focus automobiles coupled with phrases such as “Let’s Go!” and “Drive Safe!”

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Book Excerpt: ‘Entangling Brand and Consumer’ by Stan Rapp and Sebastian Jespersen

Entangling Brand and Consumer

Go Beyond Mere Engagement to Forge Enduring Ties With Customers

Entangling brand and consumer is the new business model for building an enduring, mutually rewarding customer relationship.

At a time when change is the only constant, holding on to what is gospel no longer works. “One-to-one” is yesterday’s news. This book is about taking the “to” out of “one-to-one.” Tomorrow’s pacesetters will be those who create an entangled “one-plus-one” twosome that goes where nobody has ventured before.

Welcome to a new reality where producer and consumer make history together rather than being at opposite ends of a shaky relationship. “Doing with” leaves “doing to” in the dust now that it’s so easy for your customers to tell the world how you treat them and what you do for them.

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