Tag Archives: Brands

Brands’ Future Is Creating Shared Value, Not Just Social Responsibility Campaigns

It’s Not About Brands Reinventing Themselves, But Going Back to Their Beginnings

In a seminal article that appeared in the Harvard Business Review in 2011, Michael Porter and Mark Kramer defined a new paradigm for business with the words “shared value.” The idea is that the future of today’s brands will lie in aligning business success with positive social impact for people and the planet. This is a new way of looking at corporate citizenship, from occasional philanthropic and cause-oriented actions that lie outside of their core business, to the core business itself and its potential to make the world a better place.

Both of these represent a transient, perhaps insincere, and unsustainable role for brands in making the world better, whereas aligning how the actual products and services can make a positive impact makes them enduring and sustainable.

The truth is, today’s greatest and most enduring brands came into the world through a shared-value idea. The world’s most-loved brands started with a single person who saw a societal need and looked to create something that could address that need and make the world a better place.

Thomas Edison saw an opportunity to bring light to the world.

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Marketers Remain Cautious Despite Consumer Sentiment Uptick

Many Hold Spending in Check, Say Economic Indicator’s Rosy Report Doesn’t Match Their Metrics

confidence game

Thomson Reuters/University of Michigan Consumer Sentiment Index

U.S. consumers are feeling pretty good right now — as good as they have since the pre-recession days of July 2007, according to one recently released key measure. But many marketers are unconvinced that the so-called new normal is about to be replaced by the old ebullience.

The Thomson Reuters/University of Michigan Consumer Sentiment Index posted a nearly six-year high this month. Its increase since November 2011 is stronger than any since the early 1980s, when the U.S. emerged from back-to-back recessions.

History shows the index is not to be taken lightly. It accurately predicted the last five recoveries and last two recessions (lagging behind the prior three it didn’t predict). Nor is it alone in flashing green. The Dow Jones Industrial Index recently reached a high. The unemployment rate, while still a steep 7.5%, has been steadily declining. And housing starts rebounded the past year, particularly in recession-ravaged California. All this comes despite a 2% hike in the payroll tax and federal budget cuts in recent months.

So why aren’t marketers jumping for joy? Many have other metrics on their minds.

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Facebook Timeline Touts Lift in Brand Page Engagement

Just a day before Facebook timeline becomes mandatory for all Brand Pages – We read on Mashable that the change might not be so bad.  highlights a recent study on Facebook’s timeline that would suggest that these new brand timelines might actually create a better relationship between companies and consumers.  Wasserman says, “If you’re a marketer wondering if migrating your brand to Facebook Timeline was worth the effort, here’s some encouraging data: A researcher reports that brands are getting an average 46% more engagement with Timeline. The researcher, Simply Measured, drew its results from an admittedly small sample: just 15 Facebook brand pages. Doing so may have created a false sense of lift, especially since the greatest beneficiaries, Livestrong and Toyota, saw their engagement rates jump 161% and 156%, respectively.”

Wouldn't be true without a graph via Mashable

 

The real question will be how the smaller brands survive the change- We’ll find out SOON!

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Tips To Get Your Facebook Timeline In Shape

Brands are being forced to update its pages to timeline.  Marketers are at their desks going crazy!  How are they going to get more people to like their page if they cannot self-promoting tabs?!

Don’t stress – Pam Moore has complied 15 tips that you should know before the big change. Read All 15 Tips Here…

We’ll highlight a couple of Moore’s tips:

1. Know the Facebook cover image content guidelines (rules).

Facebook has set pretty strict guidelines for what can and can’t be displayed and communicated on the new timeline cover image.

What you CAN do:

  • Brand the heck out of your company, book or personal brand. This include brand images, logos, photos and any other visual marks.
  • Inspire your audience with visually appealing graphics, colors and images.
  • Use simple language that will help you inspire and connect with your fans.

What you can NOT do: (Per Facebook cover guidelines)

  • Price or purchase information, such as “40% off” or “Download it at our website”
  • Contact information, such as web address, email, mailing address or other information intended for your Page’s About section
  • References to user interface elements, such as Like or Share, or any other Facebook site features
  • Calls to action, such as “Get it now” or “Tell your friends”

Basically the cover image is provided to inspire and connect with your fans. It is not meant for blatant self promotion or hard sales.

*Obviously make sure you have legal copyrights to all images and content.

2. Create custom thumbnails for apps.

It is super easy to create a custom thumbnail image for each and every app. Note custom images can not be set for photos and likes.

a. Create an image that is 111  x  74 pixels.

b. Click on the arrow to the right of your timeline (underneath the cover image). It will show a number which represents the number of apps you are using.

c. Click on the arrow next to the image of the app you want to change.

d. Click on edit settings.

e. Click on change (for the image)

f. Upload the new image

Cover Photo

urep cover photo via Facebook

Be Sure To See All 15 Tips: Click Here

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Tweeter Problems? Why People Are Not Following You Back

Having Tweeter problems?

Icon via talkandroid.com

It is normal to get discouraged because social media platforms are not going as well as you thought they would be – if it were easy everyone would have 234 Million “followers.”

blogged about #twitter problem and provided some great tips on why people may not be following you back. See All of The Tips Here

Here is a highlight of a couple of the best tips:

1. You Tweet Too Little

Potential followers often glance through your Twitter feed to see what you’re tweeting about and how often. If it looks like you’re only tweeting once a week, I’m going to assume you’re not much of a Twitter enthusiast. No sense in increasing my follower count with someone who barely tweets.

2. You Mostly Broadcast But Rarely Engage

If you’re running a one-man (or one-woman) show on Twitter, I’m not your audience. I look for tweeters who are not only sharing their own links and opinions, but who are retweeting and responding. You want to have a conversation, not view a monologue.

 

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Want People to Return Your Emails? Avoid These Words

Do you think Email is an art? When your inbox is flooded with 200-300 a day…you may say it is a very specialized art form.

Data from Baydin, the makers of email plugin Boomerang, reveals the following infographic:

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Social Marketing Trends to Look For in 2012: Predictions from Top Marketers

Social Media Today has talked to the biggest name in the business about what trends we should expect in 2012. We’ll give you an idea of what the experts had to say…

“The Year of Integration – Paul Gillin, the author of Social Media Marketing for the Business Customer, sees 2012 as the year when social marketers would stop delegating social to junior managers. He predicts a new generation of integrated marketing programs that will be “much more sophisticated that anything we’ve seen in the past.””

“The Social Business Revolution – Brian Solis, the author of The End of Business as Usual, joins Matthew Grant of MarketingProfs in saying that in 2012 companies of all sizes will need to “transform their business and existing infrastructure, and reverse engineer the impact of business objectives and metrics.” Matthew goes on to predict that corporate sites will be better and more deeply integrated with social media properties “bringing with it a more seamless experience as you move from the social media spokes to the proprietary hub.””

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More Than Just Numbers: The Brands With the Top Relationship Quality on Facebook

AdAge touches on the biggest brands and the need for quality relationships with their followers.

“On Facebook, like in life, it’s not enough for someone to say he loves you. He has to prove it.

In Fathom Analytics’ new Relationship Quality Index, the top-rated brands on Facebook tend to be the ones with the most likes. YouTube (48 million likes), MTV (29 million), Coca-Cola (36 million), Starbucks (26 million) and Disney (29 million) make up the top five. But because of other factors, such as engagement and emotion, those brands don’t fall in precise order of fan counts.

So Starbucks, even though it trails Coca-Cola by 10 million fans, is behind by only one point — 87 to 86 — in RQI, thanks to superior engagement and sentiment for the company.”

See Where The Top Brand Rank Here: Click It

 

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Google+ Brand Pages Begin Showing Up in Primary Search Results

Mashable posts more about Google+

“In a move that could raise some charges of anti-competitive behavior, Google has begun integrating Google+ brand page information in primary search results.”

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Social Business: You’re Doing It All Wrong

If you are still on the fence on social media and how it will help your business…read this article.

Wendy Lea writes on Forbes.com about how to use social media for a business correctly.

Lea writes, “Leaders who adopt social strategies to grow their businesses value customer relationships enough to go beyond monitoring and listening. Social leaders support a strategy built on public conversations and the realization that customers engage differently in public. These conversations are rich and relevant, and more often than not, are filled with new ways to solve problems and improve products and services, and also serve as an amplifier of excitement about the true benefit of the brand.”

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